The Lagos State Director of National Orientation Agency (NOA), Waheed Ishola, yesterday –May 12, tasked government employees especially the Federal Road Safety Corps (FRSC) personnel on better attitude towards discharging their duties.
He said all officers are expected to perform their statutory functions according to the basic operational structures and norms to meet the high professional standards.
Ishola disclosed this at the Zone RS2 of FRSC 2022 second quarter Retreat with the theme: “Towards Improving Productivity and Customers Satisfaction in FRSC.”
The NOA Director said there is need for total commitment of the officers while on duty to ensure customers were satisfied during and after their encounters with the Corps, and to always avoid unethical practices.
He advised officers and operatives of the Corps to wake up to the realities of effective and efficient service delivery.
Speaking at the event, RS2 Zonal Commander, Assistant Corps Marshal Peter Kibo, urged officers to use the opportunity of the retreat to re-checked their past operations and strategise for more improvement
He commended the planning committee for choosing the topic as well as inviting the best resource persons, saying good attitude is very essential in workplaces, as it affected productivity positively or negatively.
In his opening remarks, FRSC Lagos Sector Commander, CC Olusegun Ogungbemide, urged the officers to use the retreat to improve on their performance.
Ogungbemide said the retreat had helped the officers of Lagos Zone to consistently take the lead amongst other zones across the country in the last five years.
He said the retreat is to reflect on what they could do, what they were doing and how they could do it better.
The Ogun Sector Commander CC Ahmed Umar, said the retreat would have positive impact on attitudinal change of the personnel towards their client and operations.
The Zonal Coordinator of Special Marshals, Pastor Olushola Olojede, said the retreat had given both officers and special marshals opportunities to reflect on their previous operations towards their clients.
He said it would help them to improve positively for the sake of humanity.